Emergent modes of labour regulation in management-by-project processes and theoretical issues for industrial relations

Legault, Marie-Josée et Bellemare, Guy (2009). « Emergent modes of labour regulation in management-by-project processes and theoretical issues for industrial relations ». Relations industrielles - Industrial relations, 63(4), pp. 742-768.

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Résumé

As the global economy undergoes a major transformation, the inadequacy of labour relations theories dating back to Fordism, especially the systemic analysis model (Dunlop, 1958) and the strategic model (Kochan, Katz, & McKersie, 1986), in which only three actors—union, employer and State—share the stage is becoming increasingly obvious. A good example is provided by companies offering information technology services to businesses (B2B IT services), where new means of regulation emerge and illustrate the need to incorporate new actors and new issues if we are to account for its contemporary complexity. A survey of 88 B2B IT professionals has revealed regulation practices that call into question the traditional boundaries of the industrial relations system from two points of view: that of the three main actors, by bringing the customer and work teams onto the stage, and that of the distinction between the contexts and the system itself.

Type:	Article de revue scientifique
Mots-clés ou Sujets:	IR theory, knowledge work, new actors in industrial relations
Unité d'appartenance:	Télé-université > UER Travail, Économie et Gestion
Déposé par:	Marie-Josée Legault
Date de dépôt:	02 nov. 2009 13:45
Dernière modification:	27 nov. 2011 23:35
Adresse URL :	http://archipel.uqam.ca/id/eprint/1378

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