Social relations and knowledge management theory and practice

Legault, Marie-Josée (2008). « Social relations and knowledge management theory and practice », dans Management Practices in High Tech Environments, sous la dir. de Jemielniak, Dariusz et Kociatkiewicz, Jerzy. Hershey (UK), IGI Global, coll. «Information Science Reference », pp. 167-190.

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This chapter proposes a new hypothesis to the refusal to co-operate from qualified professionals and supports it with five arguments drawn from the fields of sociology of work and professions. The management of knowledge (KM) is based, among other things, on a system for pooling knowledge to which employees must contribute. Nevertheless, the experts of KM persistently note the relative failure of knowledge-pooling practices, particularly among the highly qualified professionals. Same experts have little to say about this issue and the scarce explanations they provide are highly unsatisfactory sociologically speaking and inspired by a folk psychology discourse. Sociology of work and professions, particularly, provide the grounds for alternative and more solid analysis of the phenomenon.

Type: Chapitre de livre
Informations complémentaires: This file is the first draft of a paper later published in a modified version.
Mots-clés ou Sujets: Knowledge workers; pooling of knowledge; highly qualified professionals; sociology of professions; social relations at work; reputational job market; resistance
Unité d'appartenance: Télé-université > UER Travail, Économie et Gestion
Déposé par: Marie-Josée Legault
Date de dépôt: 02 nov. 2009 13:43
Dernière modification: 24 nov. 2014 20:23
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