Memmi, Daniel
(2007).
« Modeling social information skills », dans Actes du Colloque (18e Journées d'Ingénierie des Connaissances, Grenoble, France, juillet 2007)
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Résumé
In a modern economy, the most important resource consists in
human talent: competent, knowledgeable people. Locating the right person for
the task is often a prerequisite to complex problem-solving, and experienced
professionals possess the social skills required to find appropriate human
expertise. These skills can be reproduced more and more with specific
computer software, an approach defining the new field of social information
retrieval. We will analyze the social skills involved and show how to model
them on computer. Current methods will be described, notably information
retrieval techniques and social network theory. A generic architecture and its
functions will be outlined and compared with recent work. We will try in this
way to estimate the perspectives of this recent domain.