%PDF-1.4
%
929 0 obj
<>/Metadata 23641 0 R/Pages 1 0 R/StructTreeRoot 18159 0 R/Type/Catalog/OutputIntents 23638 0 R>>
endobj
23641 0 obj
<>stream
2009-03-24T08:28:46-04:00
Panasonic KV-S7065C
2009-03-24T08:57:34-04:00
2009-03-24T08:57:34-04:00
Adobe Acrobat 8.12 Paper Capture Plug-in
Émotion, Employé de service, Qualité de vie au travail, Régulation (Psychologie), Relations avec la clientèle, Service à la clientèle
1
B
application/pdf
Styles de régulation émotionnelle des employés de service : antécédents organisationnels, motivation et conséquences sur la santé psychologique
Psychologie
Cossette, Michel
Émotion
Employé de service
Qualité de vie au travail
Régulation (Psychologie)
Relations avec la clientèle
Service à la clientèle
uuid:f935b749-09d3-41a6-a112-b4966450f951
uuid:fc644984-c2ec-4120-9d94-1be3aeff5ef9
endstream
endobj
1 0 obj
<>
endobj
18159 0 obj
<>
endobj
23638 0 obj
[<>]
endobj
23639 0 obj
<>stream
HyTSwoɞc
[5laQIBHADED2mtFOE.c}088GNg9w߽ '0 ֠Jb
2y.-;!KZ ^i"L0-
@8(r;q7Ly&Qq4j|9
V)gB0iW8#8wթ8_٥ʨQQj@&A)/g>'K t;\
ӥ$պFZUn(4T%)뫔0C&Zi8bxEB;Pӓ̹Aom?W=
x- [ 0}y)7ta>jT7@tܛ`q2ʀ&6ZLĄ?_yxg)˔zçLU*uSkSeO4?c. R
߁-25 S>ӣVd`rn~Y&+`;A4 A9 =-tl`;~p Gp| [`L`< "AYA+Cb(R, *T2B-
ꇆnQt}MA0alSx k&^>0|>_',G!"F$H:R!zFQd?r9\A&GrQhE]a4zBgE#H *B=0HIpp0MxJ$D1D, VĭKĻYdE"EI2EBGt4MzNr!YK ?%_(0J:EAiQ(()ӔWT6U@P+!~mDeԴ!hӦh/']B/ҏӿ?a0nhF!X8܌kc&5S6lIa2cKMA!E#ƒdV(kel
}}Cq9
N')].uJr
wG xR^[oƜchg`>b$*~ :Eb~,m,-ݖ,Y¬*6X[ݱF=3뭷Y~dó tizf6~`{v.Ng#{}}jc1X6fm;'_9 r:8q:˜O:ϸ8uJqnv=MmR 4
n3ܣkGݯz=[==<=GTB(/S,]6*-W:#7*e^YDY}UjAyT`#D="b{ų+ʯ:!kJ4Gmt}uC%K7YVfFY.=b?SƕƩȺy
چk5%4m7lqlioZlG+Zzmzy]?uuw|"űNwW&e֥ﺱ*|j5kyݭǯg^ykEklD_p߶7Dmo꿻1ml{Mś
nLl<9O [$h՛BdҞ@iءG&vVǥ8nRĩ7u\ЭD- u`ֲK³8%yhYѹJº;.!
zpg_XQKFAǿ=ȼ:ɹ8ʷ6˶5̵5͵6ζ7ϸ9к<Ѿ?DINU\dlvۀ܊ݖޢ)߯6DScs
2F[p(@Xr4Pm8Ww)Km
endstream
endobj
1821 0 obj
<>
endobj
1829 0 obj
<>
endobj
1828 0 obj
<>/CM59<>/CM120<>/CM121<>/CM122<>/CM123<>/CM124<>/CM125<>/CM126<>/CM127<>/CM60<>/CM61<>/CM62<>/CM63<>/CM64<>/CM65<>/CM66<>/CM67<>/CM68<>/CM69<>/CM70<>/CM71<>/CM10<>/CM72<>/CM11<>/CM73<>/CM12<>/CM74<>/CM13<>/CM75<>/CM14<>/CM76<>/CM15<>/CM77<>/CM16<>/CM78<>/CM17<>/CM79<>/CM18<>/CM19<>/CM80<>/CM81<>/CM20<>/CM82<>/CM21<>/CM83<>/CM22<>/CM84<>/CM23<>/CM85<>/CM24<>/CM86<>/CM25<>/CM87<>/CM26<>/CM88<>/CM27<>/CM89<>/CM28<>/CM29<>/CM90<>/CM91<>/CM30<>/CM92<>/CM31<>/CM93<>/CM32<>/CM94<>/CM33<>/CM95<>/CM34<>/CM96<>/CM35<>/CM97<>/CM36<>/CM98<>/CM37<>/CM38<>/CM99<>/CM39<>/CM100<>/CM101<>/CM102<>/CM103<>/CM104<>/CM1<>/CM105<>/CM2<>/CM106<>/CM3<>/CM107<>/CM4<>/CM108<>/CM5<>/CM109<>/CM6<>/CM7<>/CM8<>/CM9<>/CM40<>/CM41<>/CM42<>/CM43<>/CM44<>/CM45<>/CM46<>/CM47<>/CM48<>/CM110<>/CM111<>/CM112<>/CM113<>/CM114<>/CM115<>/CM116<>/CM118<>/CM119<>/CM50<>/CM51<>/CM52<>/CM53<>/CM54<>/CM55<>/CM56<>/CM57<>>>
endobj
3107 0 obj
<>
endobj
3873 0 obj
<>
endobj
4097 0 obj
<>
endobj
4754 0 obj
<>
endobj
5134 0 obj
<>
endobj
5221 0 obj
<>
endobj
5799 0 obj
<>
endobj
6437 0 obj
<>
endobj
6920 0 obj
<>
endobj
7001 0 obj
<>
endobj
7686 0 obj
<>
endobj
8712 0 obj
<>
endobj
9264 0 obj
<>
endobj
10100 0 obj
<>
endobj
10791 0 obj
<>
endobj
11599 0 obj
<>
endobj
13145 0 obj
<>
endobj
13231 0 obj
<>
endobj
14033 0 obj
<>
endobj
14630 0 obj
<>
endobj
14207 0 obj
[22789 0 R 22792 0 R 22793 0 R 22794 0 R 22795 0 R 22796 0 R 22798 0 R 22799 0 R 22800 0 R 22801 0 R 22802 0 R 22803 0 R 22804 0 R 22806 0 R 22807 0 R 22808 0 R 22809 0 R 22810 0 R 22811 0 R 22812 0 R 22814 0 R 22815 0 R 22816 0 R 22817 0 R 22818 0 R 22819 0 R 22820 0 R 22822 0 R 22823 0 R 22824 0 R 22825 0 R 22826 0 R 22827 0 R 22828 0 R 22830 0 R 22831 0 R 22832 0 R 22833 0 R 22834 0 R 22835 0 R 22836 0 R 22838 0 R 22839 0 R 22840 0 R 22841 0 R 22842 0 R 22843 0 R 22844 0 R 22846 0 R 22847 0 R 22848 0 R 22849 0 R 22850 0 R 22851 0 R 22852 0 R]
endobj
14393 0 obj
[22853 0 R 22856 0 R 22857 0 R 22861 0 R 22862 0 R 22864 0 R 22865 0 R 22866 0 R 22867 0 R 22871 0 R 22872 0 R 22874 0 R 22876 0 R 22879 0 R 22880 0 R 22883 0 R 22884 0 R 22885 0 R 22887 0 R 22888 0 R 22890 0 R 22891 0 R 22893 0 R 22894 0 R 22896 0 R 22897 0 R 22899 0 R 22900 0 R 22902 0 R 22903 0 R 22905 0 R 22906 0 R 22908 0 R 22909 0 R 22911 0 R 22912 0 R 22914 0 R 22915 0 R 22916 0 R 22918 0 R 22919 0 R 22923 0 R 22924 0 R 22925 0 R 22926 0 R 22928 0 R 22930 0 R 22932 0 R 22933 0 R 22934 0 R 22936 0 R 22937 0 R 22938 0 R 22939 0 R 22940 0 R]
endobj
14502 0 obj
[22941 0 R 22942 0 R 22943 0 R 22944 0 R]
endobj
14519 0 obj
[22945 0 R 22946 0 R 22947 0 R 22948 0 R 22949 0 R]
endobj
14537 0 obj
[22950 0 R 22951 0 R 22952 0 R 22953 0 R]
endobj
14553 0 obj
[22954 0 R 22955 0 R 22956 0 R 22957 0 R]
endobj
14567 0 obj
[22958 0 R 22959 0 R]
endobj
14581 0 obj
[22960 0 R 22961 0 R 22962 0 R 22963 0 R 22964 0 R 22965 0 R 22966 0 R]
endobj
14597 0 obj
[22967 0 R 22968 0 R 22969 0 R]
endobj
14608 0 obj
[22970 0 R 22971 0 R 22972 0 R]
endobj
14628 0 obj
[22973 0 R 22974 0 R 22975 0 R 22976 0 R 22977 0 R 22978 0 R 22979 0 R 22980 0 R 22981 0 R 22982 0 R 22983 0 R 22984 0 R]
endobj
14650 0 obj
[22985 0 R 22986 0 R]
endobj
22985 0 obj
<>
endobj
22986 0 obj
<>
endobj
927 0 obj
<>/LastModified(D:20090324082846-04'00')>>>>/MediaBox[0 0 601 791]/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC]>>/Type/Page/LastModified(D:20090324085059-04'00')>>
endobj
23464 0 obj
<>stream
HtVn6}߯Sa^.gx/ InhAZZjIݯP%- \Μ9iˇ,oٻw`,iCuO`iz`_d;4 .Fk 3^qA*'J2bbIz mFZ4KmB\h4BpJ1ŵ5B{}CP/մ}^[}*7-җm*k˺J+OY@@j
lgInX wB"'`;]nˏWǦLDLԂ??YOfB@0C"p~ӡpПݝ;LlE^6OuW.X(dzuuM Sf'9 n?zSvDjRv(M5k)dcpHfkKQte8M;6TL ҢݐwY ڨ4ix?W5O